Camp Policies

Dress Code

At Planet Kids, we strive to provide an environment that is safe and fun, and one that makes a positive impact on children.

With this in mind, a Planet Kids Dress Code is in effect and applicable to all campers participating in any of our camp programs. Your cooperation is appreciated. If your child does not meet the Planet Kids Dress Code, you may be contacted and asked to bring an appropriate change of clothing for your child, and/or your child may be required to leave camp (no refund or credit will be issued) and/or a warning note will be sent home.

Planet Kids Dress Code: Campers are not permitted to wear, carry or have on their person, clothing or accessories (hats, towels, lunch bags, knapsacks, etc) which have on them illicit, profane, suggestive, bias, sexually related, alcohol related or tobacco related text, graphics or logos.

Lifejackets

Location: Kelso - It is recommended that campers aged 7 and under wear a lifejacket while participating in swimming at the beach. It's at the discretion of parents by selecting ‘Yes’ or ‘No’ to wearing a lifejacket while swimming when registering for camp. Any changes in your child’s lifejacket status must be put in writing and forwarded to a Planet Kids staff member/bus monitor.

Location: King's - Campers 9 years of age and under are required to wear a lifejacket while swimming to meet the ratio or supervision requirements set by Municipal Pools. Campers 10 years of age and older are required to pass a swim test to be allowed to swim without a lifejacket.

Campers are very well supervised during swim times by both Planet Kids trained staff and certified lifeguards. Lifejackets are mandatory for all campers & staff while using canoes, kayaks or paddleboats.

Our lifejackets accommodate children up to 90 pounds. If your child is greater than 90 pounds you will be required to provide your own lifejacket

Medication

If your child requires medication of any kind while at camp, you must sign a Medication Release Form giving permission for Planet Kids staff to administer the medication to your child. This form can be found online or from a Planet Kids staff member at your child’s bus stop or camp location. Medication must be handed to the bus monitor in the morning along with the signed form. Epi-pens and asthma inhalers can be held on to by the child to whom they belong, but staff must be informed in writing that they will be carrying this with them throughout the day. Please be sure to review your child’s medical information when registering and update it when necessary.

Late Fees

It is important to pick up your child on time each day. If you are late, you may be required to pay a late fee of $5.00 per child, for every 15 minutes or part thereof to the Planet Kids staff member in attendance of your child. If you are stuck in traffic, your train is running late, etc, and are able, please call our office 1-877-322-KIDS (5437) to let us know.

Food

For the safety of campers and staff with life-threatening food allergies, foods containing any type of peanut/nut and peanut/nut by-products, are not permitted at camp. Campers are not allowed to share any food with fellow campers. Please stress the importance of this with your child in advance.

To reduce litter, we strongly encourage the use of litter-free packaging such as reusable plastic containers for your child’s lunch and snacks.

Lost & Found

Although every effort is made to ensure belongings are properly collected throughout the day, it seems inevitable children will lose something at camp. Please ensure all your child’s belongings are properly labelled with his/her first & last name.

All items left behind at camp are displayed daily for campers to look through. Parents are also welcome to search through the lost & found items by visiting the camp during operational hours.

All unclaimed items are held for 1 week, after which, they are disposed of or donated to a charitable organization. Found items of particular value such as personalized earplugs and medicines, are held onto by our camp director pending return to their rightful owner.

DO NOT SEND VALUABLE ITEMS TO CAMP such as iPods, Cell Phones, Cameras, Jewellery, expensive clothing etc.

Planet Kids Ltd. and its staff are not responsible for lost or stolen items

Weather

Some scheduled program activities may be cancelled due to the weather and facility conditions/ closures. This includes activities in BMX Camp and Golf Camp, as well as other programs. Although we will do what we can to re-schedule the missed activities, this is not guaranteed. We will continue to work hard to ensure all campers have a great camp experience, rain or shine, and appreciate your understanding regarding matters out of our control, such as weather and facility closures.

Program Cancellation

We will do everything possible to avoid program cancellations; however, we reserve the right to do so if necessary. In this circumstance, we will accommodate your child in an alternate program or alternate week or we will provide you a full refund.

Refunds

Cancellations may be made online at www.planetkids.ca or may be requested by sending written notice to our administrative office by email.

Cancellations made online or requested by June 1, 2018 will be refunded in full.

Cancellations made online or requested after June 1, 2018 on or before 11:59pm two Sundays before the start of the camp (7 full days prior to camp beginning). Canceled camp fees will be refunded less a $25 + HST administration fee per child, per week cancelled.

Cancellations made or requested less than 7 days prior to the start of the camp are not eligible for a refund.

This policy applies to all programs, camp options and extended care fees.

If your child cannot attend camp for medical reasons, please contact our office. A credit note will be issued upon receipt of a doctor’s note. No other exceptions will be made.

Camp registrations are non-transferable.

Waiting List

Our online registration system can accept waiting list registrations for programs that are currently full.

If a camp spot becomes available, the first camper on the waiting list for that camp will be notified by email. You are required to make a payment in 12 hours of your email notification or the registration will be cancelled and the spot will be given to the next camper on the waiting list.

Declined Payments

A fee of $25 will apply to any declined cheque and credit card payments.

Walking Home

We recommend that all campers, regardless of their age, are accompanied by an adult to/from their camp location or bus location.

Any parent or caregiver who intends on having their child arrive at, or leave from, their bus location or camp location without adult accompaniment, is required to sign the parent consent section of our Note to Camp form. This form is available on our Camp Forms page, from the staff at your child's camp or bus location, and from our Administrative Office.

Campers will not be permitted to leave their camp or bus location without a signed form, regardless of their age.

Code of Conduct

At Planet Kids, we strive to offer a positive, safe and respectful environment for all, and encourage all campers to demonstrate respectful and appropriate behaviour towards their peers and the camp staff. Please review the guidelines of behaviour below with your child before they attend camp.

At Planet Kids safe, respectful and appropriate behaviour includes:

  • Following instruction from Planet Kids Staff
  • Following rules of pool/beach
  • Letting Planet Kids staff know immediately if there are any problems or concerns
  • Not leaving camp area without a Planet Kids staff (for those JK - Gr 3)
  • Not leaving camp area without permission from camp staff and a ‘Buddy’ (for those Gr 4 & up)
  • Not standing on Picnic Tables
  • Not littering
  • Not walking or running around barefoot
  • Not having water fights (unless scheduled into camp program)
  • Not sharing food, drinks, hats or clothing
  • Not chewing gum (unless given by Planet Kids staff)
  • Not climbing trees or rocks
  • Not carrying or throwing sticks, rocks, sand or water
  • Not hitting, kicking, biting, or showing any other form of violent/aggressive behaviour
  • Not using profane language or making profane gestures
  • Not teasing, taunting or gossiping
  • Not bullying or intimidating others in any way
  • Not smoking
  • Not stealing
  • Not bringing electronic devices such as iPods/ MP3s, Gameboys, DS, Cell Phones etc. to camp
  • Not extending heads, arms, etc out bus windows or boating crafts
  • Not throwing anything out bus windows or watercraft
  • Not making gestures to other vehicles from bus windows
  • Not standing up on bus or watercraft

Disciplinary measures may result for those who do not follow the behaviour guidelines listed above. These disciplinary measures include, but are not limited to:

  • Camper receives a warning from Program Director that may involve a consequence (eg. Time out away from activity/program).
  • Camper meets with Camp Director and/or parents are called to be advised.
  • Parent is called and must pick up child from camp immediately.
  • Camper is expelled from PLANET KIDS camps and cannot return.

Other Policy Information

A copy of our Camp Policies is provided in our Parent Camper Handbook, which parents will receive via link in their confirmation email upon registration.

If you have any questions about our policies, please call our office 1-877-322-KIDS (5437)